Getting Started

Getting Started

Who is Fractal and what is Fractal ID?
Fractal is a Berlin-based company building a software for identity verification services - that software is Fractal ID. Fractal ID is used by companies who ...
Thu, 24 Mar, 2022 at 2:22 PM
What is the benefit of Fractal ID?
Most platforms that need ID verifications in the Web3 space implement and maintain their own Web 2.0 flows. This creates a dreadful experience for users tha...
Thu, 24 Mar, 2022 at 2:22 PM
Why does KYC matter?
Interacting with protocols and decentralized applications (DApps) that use KYC/AML (know your customer/ anti-money laundering) providers like Fractal ID, yo...
Thu, 24 Mar, 2022 at 2:22 PM
What is the difference between my ID and DID?
If you enable your Decentralized Identity (DID) in the Fractal Wallet, your data is stored locally on your own device (in a browser extension that only you ...
Thu, 24 Mar, 2022 at 2:22 PM
Will I receive emails or other communication from Fractal?
Fractal will send you an email with a secret keyphrase known only to you and Fractal - this keyphrase will be presented in all emails from us, so you know y...
Thu, 24 Mar, 2022 at 2:23 PM
How can I check or edit what information is stored about me?
You can always see and correct what information you submitted to us - simply log in to Fractal ID and you will find all information to “My Data.”
Thu, 24 Mar, 2022 at 2:23 PM
Can Fractal ID verify businesses?
Fractal ID is capable of performing Know Your Business (KYB) by checking company records, completing an AML check on the business, and determining and verif...
Thu, 24 Mar, 2022 at 2:23 PM
What happens if there are problems with a verification?
If you make a mistake when providing your information or upload a blurry picture, our support will reach out to you to ask for clarification and provide gui...
Thu, 24 Mar, 2022 at 2:23 PM
How can I receive the results of the verifications?
You can do this through our admin dashboard as well as our API. We also support webhooks for real-time updates on user verification status. All documentatio...
Thu, 24 Mar, 2022 at 2:23 PM
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